e*thirteen Lifetime Carbon Rim Warranty

 

e*thirteen carbon rims are warrantied to the original purchaser for the lifetime of the product. This warranty is retroactive to rims currently on the market and is valid for rims on complete e*thirteen wheels, or rims built on non-e*thirteen hubs. All warranties require proof of purchase.

 

Rims on complete e*thirteen wheels

Under 1 year old: When a rim failure occurs, the original purchaser will be sent a complete new wheel and call tag to return the wheel with the failed rim to e*thirteen or its appropriate distributor.

Over 1 year old: When a rim failure occurs, the original purchaser will be sent a replacement rim and call tag to return the failed rim to e*thirteen or its distributor. The cost of the rebuild is the responsibility of the rider.

 

e*thirteen carbon rims built on non-e*thirteen hubs:

When a rim failure occurs, the original purchaser will be sent a replacement rim and call tag to return the failed rim to e*thirteen or its appropriate distributor. The cost of the wheel rebuild is the responsibility of the rider.

Have more questions? Submit a request

Comments

Powered by Zendesk